Frequently Asked Questions (FAQs)

1. What is the estimated delivery time?

We offer free shipping across the USA and UK, with an estimated delivery time of 5-9 business days after order processing.

2. Do you offer returns and refunds?

Yes! We have a 30-day return policy. If you're not satisfied with your order, contact our support team for a return or refund.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment in real time.

4. What payment methods do you accept?

We accept major credit cards, and other secure payment options to ensure a hassle-free shopping experience.

5. Do you offer warranties on your products?

Yes, many of our products come with a manufacturer’s warranty. Please check the product description for warranty details or contact us for more information.

6. What should I do if I receive a damaged or defective item?

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item, and we will arrange a replacement or refund.

7. Can I cancel my order after placing it?

Orders can be canceled within 24 hours of purchase. Once shipped, cancellations are not possible, but you can initiate a return after receiving your order.

8. How do I contact customer support?

You can reach us through:
Phone,SMS: (909) 634-8230
E-mail: support@zincero.com

Thank you for choosing Zincero – where quality meets innovation!