Warranty Policy

At Zincero, we stand behind the quality of our products and offer warranties to ensure customer satisfaction.

1. Warranty Coverage

Many of our products come with a manufacturer’s warranty, covering defects in materials and workmanship under normal use. Warranty duration and terms vary by product, and specific details are available in the product description.

2. What Is Covered?

Our warranty typically covers:
✔ Manufacturing defects
✔ Malfunctions due to faulty materials
✔ Defective parts that affect normal product functionality

3. What Is Not Covered?

Our warranty does not cover:
✖ Damage caused by improper use, accidents, or unauthorized modifications
✖ Normal wear and tear
✖ Cosmetic damages that do not affect product functionality
✖ Lost or stolen items

4. Warranty Claim Process

If you experience an issue covered by warranty, follow these steps:
1️⃣ Contact us at support@zincero.com with your order number, product details, and a description of the issue.
2️⃣ Provide photos or videos showing the defect.
3️⃣ Our team will assess the claim and provide further instructions. If the claim is approved, we will arrange a repair, replacement, or refund, depending on product availability and warranty terms.

5. Warranty Duration

The warranty period varies by product. Please check the product page for specific warranty details. If no warranty is mentioned, the default coverage is 30 days from the delivery date.

6. Contact Information

For any warranty-related inquiries, reach out to us:
📞 Phone: (909) 634-8230
📧 Email: support@zincero.com

We are committed to providing high-quality products and excellent customer support.